Warranty

Warranty Information

Backed by our industry leading guarantee.

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Fabrics

Perennials 100% solution-dyed acrylic fabrics are backed by a no-fade guarantee valid for three years from the date of purchase (with the exception of prints, which hold a one year warranty, and Cabanaâ„¢, which holds a five-year warranty). The warranty does not cover color loss of natural fibers (i.e. hemp) or degradation from normal wear, stains from environmental pollution, negligence or weather soiling. Although Perennials fabrics are soil resistant, they are not stain-proof. This warranty is limited to the replacement of the fabric and does not apply to labor costs or materials replacement. Additional processing applied by a third party voids our warranty.

Porter-Teleo Rug collection

Rugs

These artisanal handwoven rugs feature exceptional design, subtle color blending, and an unbelievably soft feel. Made with 100% solution-dyed acrylic yarn, Perennials rugs are backed by a three-year no-fade warranty from the date of purchase. The warranty does not cover degradation from normal wear, stains from environmental pollution, negligence or weather soiling. This warranty is limited to the replacement of the rug. Additional processing applied by a third party voids our warranty.

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